|
 |
24x7 Network Support Services
Comprehensive Network Management for
Florida small Businesses |
| |
Overview
Even if your business has a small IT staff and technology budget, your information network can still have the same high availability and performance that once required a large internal support organizations. ACTS 24x7 Network Support Services combine the services of some of Florida's most experienced Microsoft-certified support professionals, the latest network management software, and cost-effective service programs to keep your IT network up and running.
|
|
| ACTS 24x7 Network Management Services include: |
- Proactive, automated network monitoring
- Timely, expert response to problems
- Cost-effective support escalation when required
- Remote network support to cut costs and resolve problems quickly
- Help Desk Call Center for expert phone support
Proactive Network Management with Microsoft Operations Manager
The heart of ACTS 24x7 Network Management Services is Microsoft Operations Manager (MOM), state-of-the-art software that proactively monitors key network servers to identify potential problems before they cause downtime. MOM automatically scans event logs from critical servers, then filters and analyzes these system events based on an extensive support database. When MOM detects a problem, it executes special corrective scripts or generates alarms to notify appropriate service personnel. MOM also produces trend reports so you can track the health of your information network.
ACTS experts can help configure MOM to match your IT environment and business needs, create custom rules and scripts, analyze MOM reports, and respond efficiently to MOM alerts via remote support service. For severe problems requiring onsite service, ACTS can dispatch a Microsoft-certified field engineer to any location in florida.
To learn more about Microsoft Operations Manager and how ACTS can help your small business achieve enterprise-class network management by deploying this exciting new technology, select one of these topics:
- What Is Microsoft Operations Manager (MOM)?
- ACTS Outsourcing Packages for MOM
- MOM in Action: A Case Study
|
|
|
