The heart of ACTS 24×7 Network Management Services is Microsoft Operations Manager (MOM), state-of-the-art software that proactively monitors key network servers to identify potential problems before they cause downtime. MOM automatically scans event logs from critical servers, then filters and analyzes these system events based on an extensive support database. When MOM detects a problem, it executes special corrective scripts or generates alarms to notify appropriate service personnel. MOM also produces trend reports so you can track the health of your information network.
ACTS experts can help configure MOM to match your IT environment and business needs, create custom rules and scripts, analyze MOM reports, and respond efficiently to MOM alerts via remote support service. For severe problems requiring onsite service, ACTS can dispatch a Microsoft-certified field engineer to any location in florida.
To learn more about Microsoft Operations Manager and how ACTS can help your small business achieve enterprise-class network management by deploying this exciting new technology, select one of these topics:
•What Is Microsoft Operations Manager (MOM)?
•ACTS Outsourcing Packages for MOM
•MOM in Action: A Case Study
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