Posts Tagged ‘Applications Consulting Training’

The Difference between a Software Upgrade and a Software Update

Tuesday, July 28th, 2009

The difference between a software upgrade and a software update can be a little confusing but it is important to know when trying to maintain your PC. A software update provides bug fixes and minor software enhancements. They are available as a free download. Updates sometimes include new drivers to support the latest hardware like a printer or CD drive. Software updates are sometimes called software patches because it is applied to software you already have installed. Now, a software upgrade is a newer version of the software you are currently using that you have to purchase. For example, if you use Quicken 2005 and purchase and install Quicken 2009 you are upgrading your software.

What is ActiveSync?

Tuesday, July 28th, 2009

ActiveSync is a data synchronization program developed by Microsoft for use with its Microsoft Windows line of operating systems. Originally released under the name “Handheld PC Explorer” in 1996, it provides users of Microsoft Windows a way to transport documents, calendars, contact lists and email between their desktop computer and mobile device., such as a Handheld PC, mobile phone, or any other portable devices that support the ActiveSync protocol. ActiveSync is available as a free download from Microsoft’s web site.

*Info taken from http://en.wikipedia.org/wiki/ActiveSync

Your PC’s problem is YOU

Tuesday, July 28th, 2009

Did you know that your PC is built to last for more than 10 years!? However, it will never make it that long unless regular maintenance and tuning is done; similar to a car. The biggest problem that computers have is their owners. Over 80% of computer problems are a result of computer neglect. Simple tasks such as emptying cache files and regularly updating software keep up maintenance and add longevity to your PC. One of the main results of lack of computer maintenance is that it’s performance has slowed. Fragmented data, corrupted registry, spyware and unnecessary programs can all wear on your PC’s speed and performance. Simply managing your programs and cleaning you registry could give a 30% gain in speed and performance!

Wireless LAN

Tuesday, July 28th, 2009

Wireless LAN, or Local Area Network, is a system that connects two or more computers or devices to allow communication within a small area. It gives users the freedom and mobility to move around a coverage area while still remaining connected. Many businesses like small coffee shops and cafes utilize wireless LAN to give their customers free access to the Internet. There are even things called “LAN parties” where groups of computer gamers connect to the same network to interact and play the game with each other. The city of New York has even begun a pilot program to set up 5 of its boroughs with a LAN system to provide unlimited access to the Internet.

PC Hell

Tuesday, July 28th, 2009

I would have to agree that computer problems are among the most frustrating and irritating of the business world. They seem to originate from nowhere and have no end nor solution in sight. Most of your troubleshooting time is spent staring at a frozen screen or that stupid little hour glass. Welcome to PC Hell! But don’t worry because here are 10 steps that will hopefully prevent you from ever getting to that horrid place

  1. Know Your System
  2. Make a boot Disk
  3. Tune Your Disk
  4. Store with a Plan
  5. Back Up Your Data
  6. Keep Viruses at Bay
  7. Stick with the Program
  8. Keep Up-to-Date
  9. Keep It Clean
  10. Shut Down Gracefully

*from: http://www.pchell.com/tensteps/step1.shtml

The War Against Conficker

Tuesday, July 28th, 2009

A software program named Conficker easily gained global attention as it quickly infected millions of computers with a program designed to link together all the infected machines into a powerful “being” called a botnet. This plague, if you will, has brought together some of the world’s best computer security experts to form the Internet Corporation for Assigned Names and Numbers, they refer to themselves as the Conficker Cabal. Microsoft has even offered a reward of $250,000 for any information aiding the capture of the author of Conficker. As of now, the team of experts have not yet been able to find out the location of the author(s) or whether it is being run by one individual or a group of hackers.

Should I share my screen with you?

Tuesday, July 28th, 2009

Actsolution uses “screen sharing” to help you get through your computer dilemma’s but doesn’t that sound dangerous? Like someone is hacking into your computer system? Don’t worry because Actsolution uses 128 bit encrypted technology that is completely safe for your computer. The computer technicians connect to your computer system but only perform requested tasks. When tasks are completed the software does not remain on your computer, it is completely removed and has to be re-installed with each help session. All the technicians are Microsoft certified and support Microsoft Windows XP and Vista. Even better the services are available 24/7 to help whenever needed. All you have to do is schedule an appointment hour.

IT Outsourcing Market

Saturday, July 25th, 2009

Businesses with 50 to 250 network users have traditionally been an under served segment of the IT outsourcing market. The cost structures and service delivery models of large third-party support organizations make them too expensive for most mid-size businesses, who typically have small IT budgets with which to support IT networks whose complexity and sophistication are comparable to the information systems of larger enterprises. ACTS service delivery model, which takes full advantage of remote support, virtual office infrastructure and proactive network monitoring, dramatically reduces IT support costs while offering enterprise-level service from certified, world-class experts in a broad range of technologies.

ACTS co-sourcing services allow your business to find the right balance between in-house and outside support by leveraging the capability of your in-house IT staff with the in-depth expertise of ACTS engineers. By delivering effective support when you need it, providing specialists for critical applications, minimizing travel costs through remote support, offering unique services such as customized, automated server monitoring, and charging only for the services you use, ACTS gives you an affordable way to maximize the business value of your network.

How ACTS Consultants Provide Microsoft SMS 2003 Help

Saturday, July 25th, 2009

ACTS has in-depth experience helping small businesses save time and money by using Microsoft Systems Management Server to streamline configuration and change processes. ACTS can help you deploy SMS 2003 to minimize IT management costs, enhance network security, maximize productivity by keeping applications up-to-date, ensure compliance with software licenses, and track software usage patterns to help you make smart purchasing decisions. ACTS expertise with remote support can further leverage the economic advantages of SMS 2003, and ACTS CISSP-certified consultants and CISM-certified consultants can help you develop a comprehensive security plan that incorporates powerful security features of SMS 2003. ACTS also offers world-class consulting for Microsoft Operations Manager (MOM), which is a key component of Microsoft’s System Center 2005 solution for integrated network management.

ecommerce Custom Software Development

Saturday, July 25th, 2009

ACTS can help you set up a secure, robust e-commerce infrastructure and refer you to experts who can design Web sites that are integrated with sales and inventory software to lower the cost and increase the reliability of on-line business-to-business, business-to-consumer, or buy-side to sell-side commerce. Find out more about eCommerce Custom Software Development services from ACTS.