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Advantages and Disadvantages of Voice Over IP

admin — Thu, 17 Sep 2009 05:22:39 +0000

Q: What Are Some Advantages of VoIP?
A: Some VoIP services offer features and services that are not available with a traditional phone, or are available but only for an additional fee. You may also be able to avoid paying for both a broadband connection and a traditional telephone line.

Q: What Are Some Disadvantages of VoIP?
A: If you’re considering replacing your traditional telephone service with VoIP, there are some possible differences:
• Some VoIP services don’t work during power outages and the service provider may not offer backup power.
• Not all VoIP services connect directly to emergency services through 9-1-1. For additional information, see VoIP & 911 Advisory.
• VoIP providers may or may not offer directory assistance/white page listings.

Aspects of these considerations may change with new developments in internet technology. You should always check with the VoIP service provider you choose to confirm any advantages and limitations to their service.

From www.fcc.gov/voip

If I have Voice Over IP service, who can I call?

admin — Thu, 17 Sep 2009 05:20:54 +0000

Depending upon your service, you might be limited only to other subscribers to the service, or you may be able to call anyone who has a telephone number – including local, long distance, mobile, and international numbers. If you are calling someone who has a regular analog phone, that person does not need any special equipment to talk to you. Some VoIP services may allow you to speak with more than one person at a time.

Aspects of these considerations may change with new developments in internet technology. You should always check with the VoIP service provider you choose to confirm any advantages and limitations to their service.

From www.fcc.gov/voip

What Kind of Equipment Do I Need for Voice Over IP?

admin — Thu, 17 Sep 2009 05:17:54 +0000

A broadband (high speed Internet) connection is required. This can be through a cable modem, or high speed services such as DSL or a local area network. A computer, adaptor, or specialized phone is required. Some VoIP services only work over your computer or a special VoIP phone, while other services allow you to use a traditional phone connected to a VoIP adapter. If you use your computer, you will need some software and an inexpensive microphone. Special VoIP phones plug directly into your broadband connection and operate largely like a traditional telephone. If you use a telephone with a VoIP adapter, you’ll be able to dial just as you always have, and the service provider may also provide a dial tone.

Aspects of these considerations may change with new developments in internet technology. You should always check with the VoIP service provider you choose to confirm any advantages and limitations to their service.

From www.fcc.gov/voip

How VoIP / Internet Voice Works

admin — Thu, 17 Sep 2009 05:16:05 +0000

VoIP services convert your voice into a digital signal that travels over the Internet. If you are calling a regular phone number, the signal is converted to a regular telephone signal before it reaches the destination. VoIP can allow you to make a call directly from a computer, a special VoIP phone, or a traditional phone connected to a special adapter. In addition, wireless “hot spots” in locations such as airports, parks, and cafes allow you to connect to the Internet and may enable you to use VoIP service wirelessly.

Aspects of these considerations may change with new developments in internet technology. You should always check with the VoIP service provider you choose to confirm any advantages and limitations to their service.

From www.fcc.gov/voip

Web Design and Development

admin — Tue, 11 Aug 2009 08:03:20 +0000

If you want to revamp your corporate Web site, create internal Webs for applications such as human resources or employee training, establish a powerful Web presence for a new venture, or build enterprise-class, data-driven Web applications, ACTS can provide talented and experienced Web designers and developers. Find out more about ACTS Web Design and Development services.

Enterprise Services

admin — Tue, 04 Aug 2009 10:16:30 +0000

For large businesses, ACTS can supplement internal IT staffs by providing world-class experience in deploying key Microsoft technologies. ACTS certified experts offer Active Directory help, Exchange Server 2003 support, Systems Management Server expertise, and SQL Server consulting. For national or global enterprises with branch offices in Florida, ACTS can act as a seamless local extension of corporate IT management. Here are some of the most popular enterprise services ACTS provides:

Enterprise Consulting Services
Branch Office Support
Data Center Support
Active Directory Help
Exchange Expertise
UNIX and Microsoft Coexistence
Project Methodology

Email Solutions

admin — Tue, 04 Aug 2009 10:11:35 +0000

Over 30 billion email messages are sent every day, and that number will soon double. The stunning popularity of this mission-critical application has made email security, email management, and email availability vital issues for any small business information network.
ACTS Microsoft-certified consultants have 18 years of experience designing, installing, and supporting email solutions for Florida Area businesses. ACTS offers affordable Exchange consulting and support services to ensure that your email system features:

Security and virus protection

•Fault tolerance
•Easy access for remote and mobile users
•Time-saving management tools
•Universal inboxes with voicemail and fax support

In addition, ACTS email help and support services can help you plan and implement migrations from legacy email systems or outdated email software to the latest Microsoft technology. ACTS also offers 24×7 network monitoring to keep your email system up and running, and Help Desk Call Center Support for quickly resolving email problems encountered by individual users.

BlackBerry Support

admin — Mon, 03 Aug 2009 12:00:03 +0000

BlackBerrys and other PDA’s can be just as complicated, or even more so, than your desktop computer. However, there is just as much support available for your BlackBerry as there is computer support. You can update your BlackBerry smartphone from your desktop computer and therefore ACTS can utilize their screen sharing technique and walk you through any kind of tech support, software updates or training that you may need.