Posts Tagged ‘microsoft support’

What Kind of Equipment Do I Need for Voice Over IP?

Thursday, September 17th, 2009

A broadband (high speed Internet) connection is required. This can be through a cable modem, or high speed services such as DSL or a local area network. A computer, adaptor, or specialized phone is required. Some VoIP services only work over your computer or a special VoIP phone, while other services allow you to use a traditional phone connected to a VoIP adapter. If you use your computer, you will need some software and an inexpensive microphone. Special VoIP phones plug directly into your broadband connection and operate largely like a traditional telephone. If you use a telephone with a VoIP adapter, you’ll be able to dial just as you always have, and the service provider may also provide a dial tone.

Aspects of these considerations may change with new developments in internet technology. You should always check with the VoIP service provider you choose to confirm any advantages and limitations to their service.

From www.fcc.gov/voip

How VoIP / Internet Voice Works

Thursday, September 17th, 2009

VoIP services convert your voice into a digital signal that travels over the Internet. If you are calling a regular phone number, the signal is converted to a regular telephone signal before it reaches the destination. VoIP can allow you to make a call directly from a computer, a special VoIP phone, or a traditional phone connected to a special adapter. In addition, wireless “hot spots” in locations such as airports, parks, and cafes allow you to connect to the Internet and may enable you to use VoIP service wirelessly.

Aspects of these considerations may change with new developments in internet technology. You should always check with the VoIP service provider you choose to confirm any advantages and limitations to their service.

From www.fcc.gov/voip

Registry Cleaners Advantages

Tuesday, September 15th, 2009

There are many advantages in using a registry cleaner. It can improve the performance of your computer by getting rid of the unneeded files and information that is in the registry. Some registry cleaners also offer backup and restoration functions that allow the user to revert changes made by the registry cleaner, in case something goes wrong or it interferes with a program in your computer. For someone who often adds and removes programs from their computer, a registry cleaner can be useful.

Help With Windows Registry Errors!

Tuesday, September 15th, 2009

Windows registry errors are some of the hardest issues to resolve. Some computer experts even have problems fixing issues with the registry. There are many different ways to fix registry problems, some are good ways for PC beginners or those who don’t know much about PCs and others are more efficient for PC experts. So, unless you are familiar with computers and programing, you would need to have a very good software or get help and have someone else to fix your computer issues. Let PleaseHelpMe help you fix your computer problems!

Have Windows Registry Issues?

Tuesday, September 15th, 2009

For those new to PCs or don’t know much about them, there are computer softwares designed to help you. A registry cleaner can be used by anyone and are usually user-friendly. Registry cleaners are a type of software utility design for removing redundant or unwanted files from the Windows registry. They attempt to remove configuration data from Windows Registry that is no longer in use or that is not wanted in the system. These are data that can have been left by a software not properly uninstalled completely from the computer, files and information that is no longer used, or files and settings required for any malware that have installed itself in your computer.

Windows Registry

Tuesday, September 15th, 2009


The Windows registry is a database that stores settings and options for Microsoft Windows operating systems. It contains settings for practically everything your computer has in it; from hardware to software. These files are required for Windows to operate successfully and are hidden from viewing to prevent accidentally going through and damaging a file. If one of the registries gets lost or damaged, it can really cause major problems to your computer. In some cases, a damage registry can even prevent your Windows system from booting successfully.

Getting Started with the Basics of Vista

Tuesday, September 15th, 2009

One of the many possible reasons why you are reading this article is that you decided to upgrade your Windows Operating System from Windows XP to Vista. Another reason could be that you purchased a new computer desktop PC or a laptop and it comes with pre-installed Windows Vista. For whatever reason or purpose you may have to learn how Windows Vista works, this tutorial is intended to make your learning experience worthy of your time.

The Start Menu
image001Use the Start menu to do these common activities:

  • Start Programs
  • Open commonly used folders
  • Search for files, folders and programs
  • Adjust computer settings
  • Get help
  • Turn off the computer
  • Log off from Windows or switch to a different user account

Getting started with the Start menu

To open the Start menu, click the Start button in the lower left-hand corner of your screen or press the Window logo key on your keyboard.
The Start menu is divided into three basic parts:
1. The large left pane shows a short list of programs on your computer. Your computer manufacturer can customize this list. Therefore, its exact appearance will vary. Clicking All Programs displays a complete list of programs (more on this later).
2. In the lower left-hand corner is the search box, which allows you to look for programs and files on your computer by typing in search terms.
3. The right pane provides access to commonly used folders, files, settings and features. It’s also where you go to log off from Windows or turn off your computer.
Opening programs from the Start menu        2

One of the most common uses of the Start menu is opening programs installed on your computer. To open a program shown in the left pane of the Start menu, click it. The program opens and the Start menu closes.
If you don’t see the program you want to open, click All Programs at the bottom of the left pane. Instantly, the left pane displays a long list of programs in alphabetical order, followed by a list of folders:
Clicking one of the program icons launches the program, and the Start menu closes. So what’s inside the folders? More programs.


Click Accessories (see screenshot below), for example, and a list of programs that are stored in that folder appears. Click any program to open it. To get back to the programs you saw when you first opened the Start menu, click Back near the bottom of the menu.

3
If you’re ever unsure what a program does, move the pointer over its icon or name. A box appears that often contains a description of the program.


For example, pointing to Calculator displays this message: “Performs basic arithmetic tasks with an on-screen calculator.” This trick works for items in the right pane of the Start menu, too.
You might notice that over time, the lists of programs in your Start menu change. This happens 4for two reasons. First, when you install new programs, they get added to the All Programs list. Second, the Start menu detects which programs you use the most, and it places them in the left pane for quick access.


The Search box

5The Search box is one of the most convenient ways to find things on your computer. The exact location of the items doesn’t matter—the Search box will scour your programs and all of the folders in your personal folder (which includes Documents, Pictures, Music, Desktop, and other common locations). It will also search your e mail messages, saved instant messages, appointments, and contacts.
To use the Search box, open the Start menu and start typing. You don’t need to click inside the box first. As you type, the search results appear above the Search box in the left pane of the Start menu.
Click any search result to open it. Or, click the Clear button to clear the search results and return to the main programs list. You can also click Search Everywhere to search your entire computer, or click Search the Internet to open your web browser and search the Internet for your term.
Besides programs, files and folders, and communications, the Search box also looks through your Internet favorites and the history of websites you’ve visited. If any of these web pages include the search term, they appear under a heading called “Favorites and History.”
What’s in the right pane?
The right pane of the Start menu contains links to parts of Windows that you’re likely to use frequently. Here they are, from top to bottom:
• Personal folder. Opens your personal folder, which is named for whoever is currently logged on to Windows. For example, if the current user is Molly Clark, the folder will be named Molly Clark. This folder, in turn, contains user-specific files, including the Documents, Music, Pictures, and Videos folders.
• Documents. Opens the Documents folder, where you can store and open text files, spreadsheets, presentations, and other kinds of documents.
• Pictures. Opens the Pictures folder, where you can store and view digital pictures and graphics files.
• Music. Opens the Music folder, where you can store and play music and other audio files.
• Games. Opens the Games folder, where you can access all of the games on your computer.
• Recent Items. Opens a list of files you’ve opened recently. Click one of the files in the list to open it.
• Computer. Opens a window where you can access disk drives, cameras, printers, scanners, and other hardware connected to your computer.
• Network. Opens a window where you can access the computers and devices on your network.
• Connect To. Opens a window where you can connect to a new network.
• Control Panel. Opens Control Panel, where you can customize the appearance and functionality of your computer, add or remove programs, set up network connections, and manage user accounts.
• Default Programs. Opens a window where you can choose which program you want Windows to use for activities like web browsing, editing pictures, sending e mail, and playing music and videos.
• Help and Support. Opens Windows Help and Support, where you can browse and search Help topics about using Windows and your computer.
Power button (left); Lock button (right)
At the bottom of the right pane are two buttons: the Power button 6and the Lock button. Click the Power button to turn off your computer, or click the Lock button to lock your computer without turning it off. Once locked, your computer cannot be used until you unlock it with your password.
Clicking the arrow next to the lock button displays a menu with additional options for switching users, logging off, restarting, or shutting down.


Desktop Fundamentals
7The desktop is the main screen area that you see after you turn on your computer and log on to Windows. Like the top of an actual desk, it serves as a surface for your work. When you open your programs or folders, they appear on the desktop. You can also put things on the desktop, such as files and folders, and arrange them however you want.
The taskbar is the long horizontal bar at the bottom of your screen. Unlike the desktop, which can get obscured by the windows on top of it, the taskbar is visible almost all the time. It has four main sections:
1. The Start button , which opens the Start menu.
2. The Quick Launch toolbar, which lets you start programs with one click.
3. The middle section, which shows you which programs and documents you have open and allows you to quickly switch between them.
4. The notification area, which includes a clock and icons (small pictures) that communicate the status of certain programs and computer settings.

Slow Connection While Streaming?

Tuesday, September 8th, 2009

If you share your Internet with other computers, you may notice that the connection may seem slower at times when you or another person are watching a video online. Sites like YouTube and Hulu offer streaming video to view at anytime. Though this is quick and convenient, their server tries to push the data as fast as it can into your computer so you can view it non-stop and that takes a lot from your bandwidth, which leaving less for everyone else. As soon as you close the program that is streaming the bandwidth returns to normal. If you are streaming a short video, it probably doesn’t use a lot of bandwidth unless it is HD video, so you will not notice a slowdown on basic broadband until you stream multiple things.

Get an Antivirus For Free

Tuesday, September 8th, 2009

When the free trial of antivirus expires on new computers, most users turn to free antivirus software available for download online. Though they aren’t as secure and efficient as the paid software, many people would rather take the risk than to pay for one. PC World, teaming up with AV-Test.org of Germany, put some of the currently available free antivirus software against each other. Each software’s scan speed, detection rates and ability to stop malware was tested. Results showed Avira Antivirus Personal and Alwil Avast Antivirus Home Edition as the top two and were given “superior” ratings. AVG 8.5 Free and Microsoft Security Essentials Beta, being the next two, were given “very good” ratings.

Web Design and Development

Tuesday, August 11th, 2009

If you want to revamp your corporate Web site, create internal Webs for applications such as human resources or employee training, establish a powerful Web presence for a new venture, or build enterprise-class, data-driven Web applications, ACTS can provide talented and experienced Web designers and developers. Find out more about ACTS Web Design and Development services.