Posts Tagged ‘network consulting’

Advantages and Disadvantages of Voice Over IP

Thursday, September 17th, 2009


Q: What Are Some Advantages of VoIP?
A: Some VoIP services offer features and services that are not available with a traditional phone, or are available but only for an additional fee. You may also be able to avoid paying for both a broadband connection and a traditional telephone line.

Q: What Are Some Disadvantages of VoIP?
A: If you’re considering replacing your traditional telephone service with VoIP, there are some possible differences:
• Some VoIP services don’t work during power outages and the service provider may not offer backup power.
• Not all VoIP services connect directly to emergency services through 9-1-1. For additional information, see VoIP & 911 Advisory.
• VoIP providers may or may not offer directory assistance/white page listings.

Aspects of these considerations may change with new developments in internet technology. You should always check with the VoIP service provider you choose to confirm any advantages and limitations to their service.

From www.fcc.gov/voip

If I have Voice Over IP service, who can I call?

Thursday, September 17th, 2009

Depending upon your service, you might be limited only to other subscribers to the service, or you may be able to call anyone who has a telephone number – including local, long distance, mobile, and international numbers. If you are calling someone who has a regular analog phone, that person does not need any special equipment to talk to you. Some VoIP services may allow you to speak with more than one person at a time.

Aspects of these considerations may change with new developments in internet technology. You should always check with the VoIP service provider you choose to confirm any advantages and limitations to their service.

From www.fcc.gov/voip

What Kind of Equipment Do I Need for Voice Over IP?

Thursday, September 17th, 2009

A broadband (high speed Internet) connection is required. This can be through a cable modem, or high speed services such as DSL or a local area network. A computer, adaptor, or specialized phone is required. Some VoIP services only work over your computer or a special VoIP phone, while other services allow you to use a traditional phone connected to a VoIP adapter. If you use your computer, you will need some software and an inexpensive microphone. Special VoIP phones plug directly into your broadband connection and operate largely like a traditional telephone. If you use a telephone with a VoIP adapter, you’ll be able to dial just as you always have, and the service provider may also provide a dial tone.

Aspects of these considerations may change with new developments in internet technology. You should always check with the VoIP service provider you choose to confirm any advantages and limitations to their service.

From www.fcc.gov/voip

How VoIP / Internet Voice Works

Thursday, September 17th, 2009

VoIP services convert your voice into a digital signal that travels over the Internet. If you are calling a regular phone number, the signal is converted to a regular telephone signal before it reaches the destination. VoIP can allow you to make a call directly from a computer, a special VoIP phone, or a traditional phone connected to a special adapter. In addition, wireless “hot spots” in locations such as airports, parks, and cafes allow you to connect to the Internet and may enable you to use VoIP service wirelessly.

Aspects of these considerations may change with new developments in internet technology. You should always check with the VoIP service provider you choose to confirm any advantages and limitations to their service.

From www.fcc.gov/voip

Wi-Fi Networking

Tuesday, August 11th, 2009

Wireless networking is proving itself a viable and affordable alternative to traditional wired networks that gives you the same benefits without cumbersome and limiting wires. In a wireless network – often referred to as a WLAN or Wi-Fi network – all of the computers broadcast their information to one another using radio signals. This can make network arrangement and setup extremely easy, especially when you have many computers and devices distributed throughout your office or organization. When you don’t have to work with wires, you can more easily reconfigure your office space or organizational layout as your company grows and changes, and you can also extend connectivity to new or visiting staff quickly and easily.

BlackBerry Support

Monday, August 3rd, 2009

BlackBerrys and other PDA’s can be just as complicated, or even more so, than your desktop computer. However, there is just as much support available for your BlackBerry as there is computer support. You can update your BlackBerry smartphone from your desktop computer and therefore ACTS can utilize their screen sharing technique and walk you through any kind of tech support, software updates or training that you may need.

Installing a Router

Monday, August 3rd, 2009

If you are planning on purchasing a router for your wired or wireless network you will need to know how to install it. Before you begin locate the installation poster, CD, and any other instructions there might be. Place the CD in your computer but do not turn on or connect the router yet. The CD should provide you with simple instructions. Connect the router to your modem with the appropriate cables and power it on at the appropriate step of the instructions. The cable from the computer (usually a color) goes into your networking jack in the back of your computer and the other (grey/white) goes into the router. The installation poster should provide you with diagrams if you need extra help. Follow any additional steps of installation and set up your security. Take note of any passwords you will need. Finally, remove the CD and restart your computer if instructed. Of course, if you need any extra help ACTS! is always available for you. Good Luck!

Information taken from http://www.ehow.com/how_2186008_install-basic-router.html