Posts Tagged ‘technical support’

Plagued With a Virus or Malware Infestation?

Tuesday, August 11th, 2009

Is your PC running slow or doing strange things? You may have been infected by a virus or malware infestation. First off, you need to install an anti virus and malware program that works. There are a lot of free ones available. However, the free ones have limited functionality. For effective support it it best to purchase a know working software that will do the job. If your software detects a virus or malware, your software usually can remove it for you into quarantine. Sometimes, however, the infection cannot be removed by the program. If this is the case do a Google search by using the virus name to search for a removal tool or solution.

Key Facts About ACTS

Tuesday, August 4th, 2009
  •  Because ACTS is a Microsoft Certified Partner, each ACTS MCSE support expert and IT consultant has access to the technical and educational resources needed to deliver the best computer help available.
  •  ACTS IT outsourcing, help desk, call center, and staffing services allow small businesses to benefit from the in-depth computer help associated with big companies without the high cost of maintaining a large in-house IT staff.
  •  ACTS state-of-the art virtual office uses the Internet and wireless technology to ensure that a technician or IT consultant is ready to solve your problems quickly.Based in Jacksonville, FL, ACTS offers on-site troubleshooting, IT outsourcing and IT consulting services businesses in Florida.
  •  ACTS can also remotely monitor and repair your LAN and WAN to reduce cost and improve service levels anywhere in the USA.
  •  James E. Farhat is the founder of Applications Consulting Training Solutions, Inc. (ACTS), an IT consulting firm based in Jacksonville, Florida. Because of his keen insight into current and future technological opportunities, Farhat serves as the company’s top strategist dealing with the firm’s initiatives as well as client solutions

BlackBerry Support

Monday, August 3rd, 2009

BlackBerrys and other PDA’s can be just as complicated, or even more so, than your desktop computer. However, there is just as much support available for your BlackBerry as there is computer support. You can update your BlackBerry smartphone from your desktop computer and therefore ACTS can utilize their screen sharing technique and walk you through any kind of tech support, software updates or training that you may need.

System Restore for Windows WP

Monday, August 3rd, 2009

Windows XP has a feature called System Restore that allows you to restore your computer to a working state in the event of a problem. Your computer is restored without losing personal files or data like word documents, spreadsheets, music, images, etc. This feature is implemented by default and runs in the background making backups after certain events occur on your computer. System Restore functions are only available to an administrator of the computer. System Restore protects your computer by creating backups of vital system configurations and files. These backups are known as restore points. These restore points are created before certain events take place in order to give you a recourse in case something bad happens during that event.

Installing a Router

Monday, August 3rd, 2009

If you are planning on purchasing a router for your wired or wireless network you will need to know how to install it. Before you begin locate the installation poster, CD, and any other instructions there might be. Place the CD in your computer but do not turn on or connect the router yet. The CD should provide you with simple instructions. Connect the router to your modem with the appropriate cables and power it on at the appropriate step of the instructions. The cable from the computer (usually a color) goes into your networking jack in the back of your computer and the other (grey/white) goes into the router. The installation poster should provide you with diagrams if you need extra help. Follow any additional steps of installation and set up your security. Take note of any passwords you will need. Finally, remove the CD and restart your computer if instructed. Of course, if you need any extra help ACTS! is always available for you. Good Luck!

Information taken from http://www.ehow.com/how_2186008_install-basic-router.html

Looking for Computer Help?

Monday, August 3rd, 2009

ACTS Computer Experts are certified and have the extensive experience in providing the online computer tech help support.The highly qualified computer support technicians at ACTS will not only diagnose your computer problems but also solve them over the Internet using latest software and hardware tools.

The diagnosis of your computer problems and remedy can be done over a chat session, over email, or even remote hosting (wherein, our experts will log on to your computer remotely – remote computer help). You need not worry anymore about tech trivia, as we will iron out all the creases.

Sit back, relax and contact us, knowing full well that all your computer related problems will be solved and solved in a jiffy.

Features and Benefits of SharePoint Portal Server 2003

Saturday, July 25th, 2009

Microsoft Office SharePoint Portal Server is an enterprise portal solution for intelligently connecting people, teams and information. SharePoint Portal Server provides a central place for your employees or clients to access, manage, share and interact with relevant information, documents, applications and other people. It enables quicker and better decisions, more effective sharing across teams and more streamlined business processes.

The primary goal of SharePoint Portal Server is to bring together, in a relevant way, all of the diverse sources of knowledge and information available inside and outside an organization. This includes connecting workers, customers, teams and projects with the knowledge, information and data they’ve created in a way that makes them easy to find, retrieve and re-use.