ACTS Cisco and Microsoft certified consultants offer clients a broad range of knowledge covering the basic information technology requirements common to small business networks. ACTS core services include system integration, Microsoft Exchange Consulting, network security support and Help Desk outsourcing services. ACTS Experts Team offers in-depth consulting expertise in specific application areas. By providing a one-stop source for IT generalists and specialists, ACTS can tailor fast, affordable and comprehensive IT solutions that fit the unique needs of your business.

• Microsoft Business Solutions CRM
  
  Microsoft Business Solutions Customer Relationship Management (CRM) helps mid-market businesses build profitable customer relationships. Integrated Sales and Customer Service modules enable employees to share information to help improve sales success and deliver consistent, efficient customer service. Sales and customer service features include:

  • Leads and opportunity management
  • A complete view of customer history
  • Automated incident management
  • A searchable knowledgebase

  Microsoft CRM also includes reporting tools for accurate forecasting and measurement of business activity and employee performance. Built using Microsoft .NET technologies, Microsoft CRM is easy to deploy, customize, and use, can be accessed from Microsoft Outlook and the Web, integrates with other business applications, and scales as your business grows.

  Powered by Microsoft .NET technology, Microsoft CRM is driven by customer and financial data. Businesses with existing information systems can take full advantage of Microsoft CRM by leveraging the data stored in both front-end and back-end systems so that it is accessible to Microsoft CRM. --> Powered by Microsoft .NET technology, Microsoft CRM is driven by customer and financial data. Businesses with existing information systems can take full advantage of Microsoft CRM by leveraging the data stored in both front-end and back-end systems so that it is accessible to Microsoft CRM.

  ACTS can set up the optimal server and communications infrastructure, including remote and wireless connectivity, to support Microsoft CRM, and ACTS Experts Team can provide your Florida company with a consulting professional who can help you integrate Microsoft CRM with your sales or customer service databases. ACTS can provide experts in other sales automation technologies to keep your business competitive.

If you are looking for a Microsoft CRM consulting specialist, call ACTS at (904) 317-2140 or send email to experts@ACTSolution.net.