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Careers

ACTS is a leader in IT managed and professional services. We are looking for dedicated professionals who want to work and grow in the IT world. We offer an excellent benefits program, which includes health and dental insurance, paid holidays and accrued vacation/sick leave.

ACTS provides equal employment and advancement opportunity for all individuals without discrimination because of race, creed, color, sex, religion, age, national origin, disability or veteran status and takes affirmative action in the implementation of this policy.

To apply, please submit your resume with a cover letter to resumes@actsolution.net.

Current Employment Opportunities

Applications Consulting Training Solutions, Inc. (ACTS) is a complete information technology solutions provider. Headquartered in Jacksonville, Florida, we specialize in four key areas that address today’s most pressing IT needs: IT Consulting, Development, Network Systems, & Technical Training. We are expanding our team of technical professionals to assist existing and new clients in the implementation and maintenance of their Information Technology systems.

Network & Systems Engineer Responsibilities:
  • Build a strong professional relationship with our client base.
  • Provide day-to-day support on the client’s servers, workstations, network, printers and software packages.
  • Provide preventative maintenance services.
  • Provide emergency service to clients as required. Troubleshoot and resolve network, server, workstation and software problems.
  • Install servers, workstations, printers, routers, firewalls and other hardware as required by client.
  • Install operating systems, networking software/firmware and application software.
  • Configure and tune software to meet the client’s functional, performance and security requirements.
  • Architect and design networks and systems to meet client’s requirements. Document these designs and present proposals to clients for their review and acceptance.
  • Track daily activities to generate billing reports. Work with the client and with Management to determine how to increase the company’s value to its clients.
Network & Systems Engineer Technology Requirements:
  • Bachelor or Associates degree in Computer Science or Computer Information Systems desired. Education may be substituted with related work experience.
  • Overall, 2 or more years’ experience as an IT/Network administrator.
  • MCP or MCSA Certification Required. MCSE desired.
  • CISCO hardware/IOS experience required. CISCO certification desired.
  • Experience in Network Management in a Microsoft Windows environment.
  • Strong TCP/IP, DHCP and DNS configuration and troubleshooting experience.
  • Firewall and VPN installation, configuration and troubleshooting experience.
  • IIS configuration, load balancing and troubleshooting experience desired.
  • Experience in planning, installing, troubleshooting and administration of Microsoft Windows Servers and Windows Desktop operating systems. Strong experience with Active Directory planning, rollout and troubleshooting required.
  • Experience in the planning, installation, troubleshooting and administration of Exchange including v2013
  • Experience with Anti-virus solutions.
  • Experience in the design, deployment and administration of backup and disaster recovery solutions.
Network & Systems Engineer Personal Requirements:
  • Excellent ability to communicate in the English language. Clear and concise verbal skills as well as writing skills. Must be capable of writing reports and proposals when required.
  • Strong customer skills. Ability to develop and maintain a high level of trust and confidence with the Client.
  • Strong interpersonal skills. Ability to work independently, work as part of a team, or work as a team leader.
  • Ability to handle multiple tasks. Excellent sense of priority and ability to juggle several assignments, often with different clients, at the same time while keeping management informed and maintaining customer satisfaction.
  • Extremely detailed oriented. Excellent follow-through skills.
  • Strong work ethic. Strong desire to please the customer regardless of the time it may take.
  • Strong desire for self-improvement. Likes to learn new things. Willing to maintain and grow level of technical expertise including level of certifications.
Hours

Normal working hours are 8:00 AM to 5:00 PM, Monday through Friday. However, candidates must be able and willing to work on special projects off hours as well as provide emergency on-call service on a 7×24 basis.

Contact

To apply for this position, please send resume to: resumes@actsolution.net​

Applications Consulting Training Solutions, Inc. (ACTS) is a complete information technology solutions provider. Headquartered in Jacksonville, Florida, we specialize in four key areas that address today’s most pressing IT needs: IT Consulting, Development, Network Systems, & Technical Training. We are expanding our team of technical professionals to assist existing and new clients in the implementation and maintenance of their Information Technology systems.

RESPONSIBILITIES:

The Network & Cloud Systems Engineer position has the following responsibilities:

  • Build a strong professional relationship with our client base.
  • Provide day-to-day support on the client’s servers, workstations, network, printers and software packages.
  • Provide preventative maintenance services.
  • Provide emergency service to clients as required. Troubleshoot and resolve network, server, workstation and software problems.
  • Install servers, workstations, printers, routers, firewalls and other hardware as required by clients.
  • Install operating systems, networking software/firmware and application software.
  • Configure and tune software to meet the client’s functional, performance and security requirements.
  • Architect and design networks and systems to meet client’s requirements. Document these designs and present proposals to clients for their review and acceptance.
  • Track daily activities to generate billing reports. Work with the client and with Management to determine how to increase the company’s value to its clients.
  • Assess and recommend public, private and hybrid Cloud solutions, including Infrastructure-as-a-Service (IaaS), Software-as-a-Service (SaaS), and Platform-as-a-Service (PaaS).
  • Design, architect and lead the implementation of Cloud solutions using Amazon Web Services, Microsoft Azure, Office 365 and underlying technologies.
  • Advise customers on various Cloud solution options, discuss benefits and risks of each, and recommend a solution that aligns with the customer’s business needs and requirements.​
  • Assist sales team in identifying and closing opportunities through customer meetings and presentations.
TECHNOLOGY REQUIREMENTS:​
  • Bachelor or Associates degree in Computer Science or Computer Information Systems desired. Education may be substituted with related work experience
  • Overall, 8 or more years’ experience as an IT/Network administrator
  • MCP or MCSA Certification Required. MCSE desired
  • CISCO hardware/IOS experience required
  • Experience in Network Management in a Microsoft Windows environment
  • Strong TCP/IP, DHCP and DNS configuration and troubleshooting experience
  • Firewall and VPN installation, configuration and troubleshooting experience
  • IIS configuration, load balancing and troubleshooting experience desired
  • Experience in planning, installing, troubleshooting and administration of Microsoft Windows Servers including Server 2012 and current Windows Desktop operating systems
  • Server virtualization technologies, e.g. VMware vSphere or Microsoft Hyper-V experience required
  • Client virtualization technologies, e.g. Citrix XenDesktop/XenApp, VMware View, Microsoft RDS and App-V experience is a plus
  • Strong background in Microsoft Windows Server and Active Directory design, implementation and administration desired; ADFS experience preferred
  • Experience in the planning, installation, troubleshooting and administration of Exchange, including Exchange 2013
  • Experience with Anti-virus solutions
  • Experience in the design, deployment and administration of backup and disaster recovery solutions
  • Amazon Web Services, Microsoft Azure, or Office 365 experience required
  • Experienced in Azure Resource Manager, DSC, JSON and PowerShell Scripting
Personal REQUIREMENTS:
  • Excellent ability to communicate in the English language. Clear and concise verbal skills as well as writing skills. Must be capable of writing reports and proposals when required.
  • Strong customer skills. Ability to develop and maintain a high level of trust and confidence with the client.
  • Strong interpersonal skills. Ability to work independently, work as part of a team, or work as a team leader.
  • Ability to handle multiple tasks. Excellent sense of priority and ability to juggle several assignments, often with different clients, at the same time while keeping management informed and maintaining customer satisfaction.
  • Extremely detailed oriented. Excellent follow-through skills.
  • Strong work ethic. Strong desire to please the customer regardless of the time it may take.
  • Strong desire for self-improvement. Likes to learn new things. Willing to maintain and grow level of technical expertise including level of certifications.
  • Ability to move server/workstation and other computer equipment 50 lbs. or less.
Hours

Normal working hours are 8:00 to 5:00, Monday through Friday however candidates must be able and willing to work on special projects off hours as well as provide emergency on-call service on a 7×24 basis.

Compensation

Competitive compensation and bonuses will be provided based on experience. Competitive benefits package including paid holidays, PTO, medical, dental, vision, and life insurance.

ABout ACTS

ACTS is a Florida-based ISV and technology solution provider working with businesses to leverage technology for competitive advantage and market share growth. With work grounded in a business outcome methodology, ACTS has been helping clients for more than 15 years. As a Microsoft multi-Gold Competency Partner, ACTS delivers customized solutions to businesses to help increase productivity and enhance efficiency using best practices.
ACTS is a focused, high-energy organization looking for talented and experienced individuals to join our growing team. In addition to exciting technology and career growth opportunities, we offer competitive wages and a quality benefits plan. High energy, multi-tasking skills and the ability to adapt to a fast paced work environment are essential for the successful candidate.

To apply for this position, please send resume to: resumes@actsolution.net​

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