What is the ITSM Assessment?
In IT, a lot has changed, the move to Cloud is now a reality for many organizations. How has your organization’s service management evolved for the new trends in computing? ACTS’ ITSM Assessment provides a unique approach to your service model, defining a roadmap that provides lower cost and improved agility in order to realize the full value of the Cloud. This offering concludes with a final report on the gaps, maturity and roadmap for implementation, enabling your ability to staff, operate and govern; optimizing the performance of your Cloud services.
Let’s Find Out Where You Are On The Maturity Scale
ITSM Assessment Questionnaire
ACTS gathers detailed data to understand your organization’s IT vision and key business drivers. Once that data is aggregated and reviewed, we put a roadmap into place to:
- Better align people, process and technology
- Integrate new infrastructure with existing internal technology infrastructure
- Manage expectations and train end users for a robust Cloud adoption
- Adapt service management to enable IT for modern transformation
ITSM Assessment Strategy
ACTS will define the core set of service management processes and activities to be enabled and properly addressed in your production environment.
Then we formalize and align existing operational processes to prioritize key focus areas and plan remediation of operational risks to the Azure migration and Cloud enablement.
Lastly, we evaluate the Cloud governance model that enables your capabilities to govern, staff, operate and optimize the performance of your Cloud services.
Before We Can Start Maximizing Your IT Environment We Need A Few Details
